The Building Protection and Energy Specialists.

Reliant is a highly specialized residential and commercial roofing, solar, and hurricane protection contractor in Jacksonville Fl. With this highly specialized focus, we have been able to create professional and high quality roofing solutions that lead to a tremendous customer experience. We have many years of experience proudly serving the Northeast Florida community with new roof installations, roofing repairs, roof replacements, solar panels, and hurricane shutters. For a customized, professional, and detailed quote, contact us at 904-657-0880.

At Reliant we believe it is every single customer’s right to be treated like royalty when they choose to work with us. Our philosophy is “People buy why you do it, not what you do”. This is why we focus on not only delivering a high quality finished product but also delivering the friendliest, easiest and most professional service you’ve ever experienced.

Our goal is for you to be so satisfied with our services, that you wish you could hire us for everything in your day to day life. That is the “why” behind our company.

Our Team


a photo of Cameron

Cameron Shouppe


Cameron was born and raised in the Jacksonville area. He graduated from the University of North Florida with a degree in Construction Management. As the Vice President of a major Jacksonville contracting company, he gained extensive experience in construction and renovation. It was through this experience that he met Sean. They realized there was a gap in the roofing industry, and saw the demand for a roofing company that offered a seamless experience and prided itself on professionalism.

Cameron believes in treating each customer with courtesy and respect. He knows that they have a choice when hiring a roofing company, and it’s his goal for his clients to be thrilled with their entire experience with Reliant Roofing. He aims to consistently deliver the highest level of expertise, customer service and value.

Cameron lives in Jacksonville with his wife Chelsey and their young daughter McKaelyn. He cherishes being a dad and enjoys spending time with his family on the water, boating and fishing. He’s also highly competitive and plays on the flag football league that he and Sean began.

a photo of Sean

Sean Shapiro


Sean grew up in South Florida and went to the University of Florida, where he majored in Real Estate. He’s honored to be a recent recipient of the Gator 100 Award, which honors UF Alumni’s fastest-growing businesses. He has vast experience in real estate development and worked for one of the leading acquisition firms in Northeast Florida. Ever the entrepreneur, Sean’s first successful business was in residential renovations, and his business managed over 200 projects. Through this experience, he met Cameron, and they decided it was time to fill a void in the roofing industry and begin a business that would provide premium quality and service.

It’s Sean’s goal to provide Reliant’s customers with the utmost professionalism, from the first consultation all the way to the finished product. He strives daily to make Reliant Roofing the gold standard in the industry.

Sean and his wife Natalie, a teacher, live in Jacksonville Beach with their son Theodore, and their black lab. He enjoys spending time at the beach, boating, and playing sports such as flag football, basketball, and softball. He’s also a craft beer aficionado who can sometimes be found brewing his own batch.

Tim Conlan

Vice President of Commercial Operations

After graduating from the University of Florida with a Bachelor’s in Construction Management, Tim worked for a major Jacksonville general contractor for 27 years. During his time there, he served in several capacities including Estimator, Superintendent, Project Manager, Division Manager, VP of Operations, Chief Operating Officer, and Director of Talent and Training. He understands the general contracting world and what it takes to be successful from acquiring the work, to completing it. The Reliant team is very excited to have Tim’s knowledge and expertise, as he understands what general contractors demand from their partners and is able to create systems that will give us what we need to be successful in our projects.  In his spare time, Tim enjoys fishing, golfing, and spending time with his family!

a photo of Justin

Justin Alley

Vice President of General Operations

Justin was born and raised in Jacksonville and graduated from Florida State University with a degree in Marketing. Before his role as Client Manager, Justin worked as an Account Executive at a marketing agency. He brings with him a wealth of experience managing business relationships and finding creative solutions.

Justin focuses on educating our customers to make sure they are equipped to make the best decision when it comes to their roofing project. Justin builds a trusting relationship with his customers and makes himself available to ensure a quality experience from start to finish. Justin, his wife Aubrey, his son Jack, and their dog, Roscoe, live in Vilano Beach.

a picture of Camilo

Camilo Calle

Vice President of Residential Operations

Camilo is originally from Boston, but has recently relocated to Jacksonville. With 18 years of experience in the roofing industry, Camilo is a master roofer. Camilo is one of those guys that will never turn down a job, no matter how big or small, or how difficult the project is. He believes that the impossible is possible. Camilo’s can do attitude is what makes him the perfect fit as our head trainer and recruiter. At Reliant Roofing we look for liked minded individuals with drive and values over traditional training. Camilo finds those people and trains them to become a specialized skilled labor force for Reliant Roofing.

Camilo Calle is a NRCA Qualified Trainer.

Earners of the NRCA Qualified Trainer badge are professional trainers who facilitate learning through classroom, online, and hands-on training activities for roofing, waterproofing, and roof-mounted photovoltaic system installers. They also possess the focus, dedication and knowledge necessary to train new employees more efficiently, provide guidance to midlevel employees looking to further their careers and assist seasoned employees who are pursuing NRCA ProCertification.

Kim Simone

Vice President of Sales and Marketing

Kim grew up in Florida, but spent most of her adult life living in California.  She has a Master’s Degree in Education and dedicated 18 years as an teacher in both California and Florida before joining Reliant. With Kim, you can count on professionalism and courtesy. She believes that clients who are well informed are able to make the best decisions. Kim manages our sales department and marketing department to ensure that Reliant customers are well-educated about our processes and services. Kim enjoys spending time outdoors, fishing, kayaking, traveling, and being a mom to her daughter, Allison.

Administrative Staff

Adrienne Menzies

Director of Public Relations and Marketing

Adrienne was born and raised in Tallahassee Florida but has spent the last seven years in Texas, Massachusetts, Colorado, and Alabama. She has a Bachelors’s in Business with an emphasis on Marketing and Graphic Design. Prior to her transition to Reliant, Adrienne was a top performer for a national digital marketing firm. She specialized in managing her client’s online business storefront across numerous major search engines. She’s photoshop and general adobe certified. Adrienne also has years of experience working with non-profit organizations and assisting in charity work, making her the perfect combination for a PR Director. After experiencing Reliant’s unique business practices and learning about its strong desire to improve the local community, Adrienne knew this was the company she had to be a part of. Adrienne now lives in St Augustine Beach with her dog, Maggie. Her hobbies include fishing, cooking, baking, kayaking, traveling, and spending time with her friends.

Katherine Prausa

Office Assistant

Katherine (Kat) was born and raised in Southeast Texas but has lived all over the United States. She lived in Phoenix, AZ for the last 10 years before moving to Jacksonville in 2016. Prior to joining the Reliant team, she was a Billing Specialist for an insurance corporation. When asked why she came to Reliant, she said: “I have always heard what a great company it is to work for and so far that has been proven true.” In her spare time, Kat likes to spend time with her husband and her 2 Boston Terriers, visit her grandchildren in Texas, and go to the beach!

Kensie Brown

Billing Coordinator

Makensie (Kensie) is originally from St. Augustine but relocated to Jacksonville Beach with her family in 2000. She graduated from Fletcher High School, and until now, has spent the majority of her career in the customer service industry. This experience gave her a deep appreciation for building customer relationships and providing quality service. She currently resides in Atlantic Beach and spends the majority of her free time with her Fiance, Matt, their daughter, Marlee, and their dog, Alvin.

Sarah Thrift

Commercial Administrator

Sarah was born and raised in Fort Lauderdale, FL. She came to visit her Mom and Step-Dad in Jacksonville, 3 months after they moved here from Fort Lauderdale in December of 2002. She loved it and never left! She worked at Auld-White for 5 years as an administrator and left to stay home with her son for the first year. When he turned 1, she went to work at Marietta Sand. She was in the AP and AR Department. A friend from Auld-White called Sarah to let her know “she thought she had an awesome opportunity for me that would be the perfect fit for me” and here she is! She was impressed by the friendliness at Reliant shown when she came to talk to Tim! She has 2 boys and a husband. In her spare time, she makes screen print tees, likes to go running, ride 4 wheelers, go to the beach, attend outdoor events/festivals. 

Trevor Osborne

Asset Manager

Trevor was born and raised in Williamstown, New Jersey. He moved down to Jacksonville at the beginning of 2015. Prior to his career with Reliant, Trevor was an electrician but, has worked in various construction trades for close to 20 years. Trevorcame to Reliant after seeing how our company functions and talking to the employees from every part of the company. From roofers, to repair guys, to shutters, to sales, every person cannot stop saying how happy they are working with Reliant. In his free time, Trevor likes to build things such as furniture and cars. He also enjoys spending time with his friends, family, and animals.

Client Management

one of the team members of reliant roofing

Debbie Shapiro

Client Coordinator

Debbie was born in Miami, Florida, and grew up in Fort Lauderdale. She has been a business owner/operator for over 20 years in the financial/business supply industries. Her decision to join Reliant was based on the desire to be a part of a company that prides itself on the highest level of professionalism and desire to change the perception and reputation of the roofing industry. But most importantly, she wanted the opportunity and pleasure to work alongside her son and be part of his success. Debbie enjoys the beach, boating, and spending time with her son Sean, daughter-in-law, Natalie, and grandchild, Teddy.

Melissa photo

Melissa Widrig

Client Coordinator

Meet Melissa! She is our Solar and Shutter Client Coordinator. Melissa was born and raised in Jacksonville. She originally worked in the food industry, managing a few stores, and then moved into working at a Direct Mail House. In the 11 years she worked there, Melissa learned more than she could ever imagine. She started in the shipping department and quickly started to learn different positions in the company to educate herself on their processes. She worked in shipping, mailing list data, machine operation, shift supervision, all to better her education in customer service. In the end, Melissa was promoted to an Account Manager for some of the company’s top clients and worked side by side with the owner.

She made a decision to make a change in her life so that she could have more time with her family. Melissa decided to make the jump and come to Reliant, and we could not be happier to have her.  She loves to spend time with her husband and their son. 

a photo of John

John Waugh

Client Manager

John was born and raised in Tallahassee, FL, and graduated from Florida State University with a degree in Finance and Real Estate. John’s path to the Reliant team is a unique one – he was a customer first. He always desired to work for a local company that focused on providing best-in-class customer service backed with a top-quality product. After experiencing Reliant’s unique business practices and learning about their strong desire to improve the local community, John knew this was the company he had to be a part of.

Prior to joining the Reliant Roofing team, John was a top performer in residential mortgage lending for over five years. His clients are very appreciative of his in-depth, advisory approach as it enables them to make the most informed decision for their roofing needs. Earning a client’s trust and maintaining an open line of communication from start to finish, is always his main objective.

John lives in Jacksonville with his wife Kristen, their two daughters, and their golden retriever, Doak. He loves spending time with his family and friends, being on the water, and playing football, golf and softball.

a picture of Craig

Craig Lammert

Client Manager

Craig was born and raised in Jacksonville, although he recently spent time in Gainesville and Atlanta prior to moving back to Jax. Before his role as a Client Manager, Craig worked as a Sales Associate for Southern Glazers. He brings with him a wealth of experience, managing sales and numerous client relations. He’s very passionate about customer service. When he witnessed the amount of focus, quality, and customer service that went into the daily efforts of the Reliant Team, he knew he wanted to join the family. Craig is not your typical salesman, he believes in focusing on customer service and ensuring that every client has a positive experience. Craig builds lasting relationships with his customers and makes them feel like royalty. Craig enjoys fishing, golf, watching football games, and spending time with his dog, Bubba.

Kevin Cates

Client Manager

Kevin was born in Tulsa, Oklahoma. He graduated from Florida State College of Jacksonville with a degree Network Systems Technology. Kevin has worked in various aspects of the construction industry for the last 23 years. He then became a carpenter by trade and owned a remodeling business for the last 13 years specializing in kitchen and bathroom remodeling, prior to making Reliant Roofing his new home. He decided to make the transition to Reliant after meeting with Sean and Cameron. He quickly learned that the way they run their business was in line with his own business and personal core beliefs.  He is a great addition to the team because Kevin enjoys meeting with new customers to talk about the construction industry and educating them on systems, practices, and new technology. In his spare time, Kevin enjoys fishing, camping, being on the water or outdoors, technology, online gaming, air-soft with his son, traveling and spending time with his family. He is married to his wife, Jennifer Cates. Together they have two boys, Nicholas and Luke, and their dog, Penny.

Gabe Basart

Client Manager

Gabe Basart was born in Miami FL but was raised in St. Augustine. Prior to his transition to Reliant, he owned a home inspection company. Most recently, he worked with SunWire where he was a Commercial Project Manager. He worked throughout many states at multiple facilities. That being said, he reached a point in his life where he wanted to travel less. He was looking for an opportunity with a local, solid company that had good financial backing, as well as good name recognition. This is when he decided to join the Reliant family! In his spare time, Gabe enjoys being out on his boat, family time with his fiance and son, and bike riding through Jax beach.

Jonathan Alley

Client Manager

Jonathan was born and raised in Jacksonville. He lived in Fort Myers for 4 years while completing his college education. He then came back to Jacksonville to work with Reliant because of the incredible feedback he had heard from customers as well as the employees. Jonathan liked the family feeling the company brought and the overall mission of the company. In his free time, Jonathan is always outdoors. He enjoys fishing, hiking, or going to the beach. He also enjoys spending time with his Alaskan Malamute, Brodie.

Garrison Grant

Client Manager

Garrison was born in Baton Rouge and moved to Tuscaloosa when He was 2. He moved to Jacksonville when he was 14. He graduated from UNF in the Spring of 2020 with a Bachelors’s in Communications. He came to Reliant because of the impressive reputation, the opportunity to learn, and the genuine people he met before joining. In his free time, he enjoys mixed martial arts, lifting weights, and trying new food.

Vanessa Yakimchuk

Client Manager

Vanessa was born in Utica, New York, and moved to Jacksonville at a young age where she was raised. Vanessa worked in the hospitality industry throughout her time at Florida State University. She graduated in 2020 with a Bachelor’s degree in International Affairs. Looking for a change and better opportunity to serve people, Vanessa was recommended to look into Reliant. After reading the reviews and meeting the team, which is more like a family, Vanessa thought joining Reliant would be the best decision for her and in line with her career goals and personal values. In her free time, Vanessa enjoys doing anything outdoors, spending time with friends and family, traveling, and eating delicious food.

Austin Johnson

Client Manager

Austin was born and raised in St. Augustine, FL, and moved to Jacksonville two years ago. He was previously in the military and also did some time as a private contractor for the military. Prior to Reliant, Austin was a diesel mechanic, roofer, and owned his own landscaping and pressure washing company. He has some background in construction mainly as an equipment operator. He came to Reliant because he wanted to try something new and challenge himself. In his free time, Austin likes to stay active, work out, hike, kayak, fish, play sports, go to concerts, spend time with my fiance, son, and family, and travel.

J.D. Crowder

Client Manager

J.D. was born and raised in West Virginia and moved to Jacksonville 17 years ago for more work and personal opportunities. Before coming to Reliant, he was an Operating Partner for Bonefish Grill. J.D. came to Reliant in search of a better work/life balance. He wants to be able to spend more time with his family. He also wanted the opportunity to sell Tesla roofs. In his free time, he enjoys family time, playing golf, playing billiards, and many outdoor activities.

Robert Danisavage

Commercial Client Manager

Robert was born and raised in Jacksonville. Before his career Reliant, Robert was a Regional Manager for a roofing contractor based out of the Ormond Beach area. Robert decided to move over to Reliant due to Reliant’s superb reputation. Robert was also very impressed with the marketing, sales material, and sales strategies. In addition to those reasons, Robert could tell almost immediately how well the company was run by its leadership. In his free time, Robert enjoys watching and playing sports, spending time anywhere the water and sun are plentiful, and having a good time with his friends and family.

Account Specialties Department

Denelle De La Torre

Project Specialist

Denelle was born in Alabama but has lived in 21 states. The state she calls home is Michigan because that is where a majority of her family lives. She moved to Jacksonville in March 2003 and loves being close to the water and the warm weather. Prior to coming to Reliant, she has been with several construction companies learning the construction side of the industry. She is now able to bridge the gap between her insurance knowledge and construction knowledge to better assist our clients. She was looking for a company that was growing and had a reputation for excellence in our industry. Reliant is both of those and more. She has found a family away from home here and thoroughly enjoys the people she works with and looks forward to seeing them every day. her son, Samuel, takes up a majority of her time. But when not being mommy, she is an avid reader. If given the time, she read typically 10-15 books a month. She loves the water and going to the beach whenever possible is a necessity. She also enjoys karaoke, good sangria, playing pool even though she is not that good, boating, fishing, and spending time with close friends. 

Jaime Hart

Project Specialist

Jaime was born in Allentown, PA. She lived there until she joined the military in 1997. She graduated from Embry–Riddle Aeronautical University with a BS in Professional Aeronautics. Prior to her transition to Reliant, she worked with another local roofing company and was referred to us by her previous co-worker, Denelle. When she asked her why she came to Reliant “to bring back the Denelle and Jaime dynamic duo! I love this company, their structure, and their care for what they do.” In her free time, Jaime likes to spend time with her three kids, two dogs, and husband. She also likes to knit, crochet, teach Zumba, and Aqua Zumba. But her favorite off-time activity? Sleep!

Autumn Ferry

Account Coordinator

Autumn was born in Jacksonville, NC, and moved to Jacksonville, Florida shortly after being born. She worked as a liaison between insurance carriers and employers to offer employee benefits (negotiated rates, compiled medical packages), prior to coming to Reliant. She decided to take this position with us because she loved the welcoming energy, growth opportunities, the idea of serving the clients on such a big and stressful part of owning a home. In her free time, she enjoys roller-skating with friends, spending time with her two dogs, doing puzzles, and going to the beach!

Kyle Ingram

Assessment Coordinator

Kyle was born and raised in the Northeast FL area. Kyle has many years of experience working in customer service. He decided to make his career change to Reliant for the growth opportunities and to be involved in a company that gives back to its community. In his free time, he enjoys being with family and friends, taking his dogs to the beach or for a hike, riding his four-wheeler, singing and playing his guitar, and spending time with his fiance.

Roofing, Solar, and Shutter Operations

a photo of Mario

Mario Chaves

Project Manager

Mario was born and raised in Bogota Colombia, and graduated from a technical school with an emphasis on Architecture. Mario moved to Jacksonville about 16 years ago. Prior to his transition to the Reliant family, he spent the last several years working on home renovations, specializing in carpentry. Mario loves facing new challenges and overcoming hurdles. He also values bringing the highest products and quality performance to his customers. When he was initially introduced to Reliant Roofing, for the first time in his career, he knew he could work for a company that he wouldn’t have to start at the bottom, but he would be apart of a work family and not just a job. After seeing the company morale and structure, he wanted to be apart of our team. He loves soccer, Formula 1 cars, and photography.

photo of Julian Castillo

Julian Castillo

Project Manager

Julian was born and raised Colombia, but has lived in Jacksonville since April 2002. While in Columbia, he was an Industrial Engineer. Prior to his transition to Reliant Roofing, he worked for a mortgage company doing Select Portfolio Servicing. He came to Reliant because he is constantly looking for more opportunities to educate himself and grow, since he strongly believes in trying to learn more every day. He knew that Reliant was the right company to continue with his dreams and already feels like part of the family. His favorite word is respect – he believes in respecting his company and his customers, every shingle time!

a picture of Felipe

Felipe Cuartas

Project Manager

Felipe was born and raised in Colombia, and moved to Miami 7 years ago before making Jacksonville is home in 2012. Prior to his transition to the Reliant family, he spent the last several years working as a Team Lead Builder of the Assembly Dept at Sunesta Awnings and Outdoor Confort. He highly values bringing the highest product and quality performance to his customers. He knew Reliant was a great company and becoming a project manager at Reliant Roofing would be a big opportunity for him. After seeing the compant morale and structure, he knew he had to be apart of the team. He loves soccer, traveling, going to the movies, and spending time with his friends and family.

David Tuaty

Project Manager

David was born in Miami, FL, and was raised in Cali, Colombia, until he moved to Jacksonville at the beginning of the year. Before the pandemic, he was working in tourism as a VIP Concierge and Luxury travel agent then became a supervisor in a cleaning/remodeling company. When we asked him why he chose to work for us, he said “I came to Reliant because I kept hearing of an awesome opportunity. I heard that you can learn, grow professionally, and be part of a great family here. That’s what I wanted.” In his free time, he loves to spend time with his wife and family, explore new areas, watch soccer, and spend time with friends.

Luis Gutierrez

Project Manager

Meet Luis! He is our newest Project Manager. Luis was born and raised in Colombia, but before his move to the United States, he lived in Argentina, Australia, and Ecuador. During those years overseas, he realized the benefits to enjoy and learn from different cultures. The background in Marketing from his Bachelor’s degree along with his Masters’s degree in International Business Management, and his previous work experience, made him aware of the importance of being customer service-oriented.
Before coming to Reliant, Luis was part of the development of a commercial project in Aventura, FL., where he discovered the pleasure of working in the construction industry, deciding he wanted to deepen his knowledge in the field.
When we asked why he came to Reliant, he said he “learned about the job opportunity in Reliant, also found out that the company is famously known among its employees for the high work environment, the organizational achievements securing several awards in the industry and that it generates a positive impact giving back to the community with the social work program “Every Shingle Heart”. Those characteristics make Reliant the ideal work environment for me to develop his career in the construction industry.”
In his free time, Luis likes riding his road bicycle, hiking, going for a walk in the mountains, among others.
a photo of Drew

Drew Thomas

Commercial Estimator

Drew was born and raised in Charleston, SC where he joined the US Air Force and served as a Load-master on C-130’s. After his time in the service, he moved to Jacksonville and graduated from The University of North Florida with a Business degree. While in Jacksonville, he met his wife, Olivia. They’ve made this great city their home and now have a son. Drew started his career with Reliant as an Assessment Specialist. He had such great success in this position that he received the National Roofing Alliance MVP Award. Drew’s continued success and skill have promoted him to a Commercial Estimator position. When asked what he loves most about working with Reliant, he stated, “I’m a military veteran and I used to work in retail management, so switching to such a calm and quiet job has been a huge but rewarding change. Being able to be outside, enjoying the sunshine, standing on a roof overlooking the beach or the river is the best perk of the job. I get to spend most of my day appreciating our city. What more can someone ask for?” It’s not shocking that his favorite hobbies include scuba-diving and surfing. His positive attitude and friendly nature make him the perfect fit for Reliant!

Chris Hildebrand

Commercial Project Manager

Chris was born and raised in North Georgia. He moved to Jacksonville in the Fall of 2003. Chris was a Commercial Project Manager for a Fire Protection/Mechanical Company in Atlanta (1996-2003) and moved here to open and run a branch office for them (2003-2015). Chris was then hired as a Commercial Project Manager for a concrete company (2015-2021) where he worked until that owner recently put the company on the market for sale. Chris has 25 years of total experience managing these trades on large commercial projects. I.E. Hospitals, Schools, Office Towers, Assisted Living Facilities, Large Warehouse Distribution Facilities for clients such as Amazon, Coca-Cola, Home Depot, Lowes, etc. 

Chris came to Reliant because of Tim Conlan. Tim was a former client of his during his long tenure at Auld and White. They coached soccer with each other for several years at Florida Elite Soccer Academy. After doing some research on the company, Chris was interested more in Reliant because of local awards and seeing Sean in the weekly Jacksonville Business Journal. Chris is a 12-year volunteer soccer coach for the Florida Elite Soccer Academy. His passions are coaching, fishing, surfing and golf.

Califf Stephens

Commercial Superintendent

Califf was born and raised in Jacksonville, FL. He has 15 years of experience in Construction/Roofing. Califf came to Reliant to join a growing team where he can further his career. In his free time, Califf likes spending time with his wife and 10-year-old daughter. He also likes to hunt, fish, and camp.

Kenny McSpadden

Commercial Service Supervisor

Kenny was born in Wayne County GA and raised in Brunswick GA. Kenny was retired before coming to Reliant but has been in the construction/roofing industry for many years. He came to Reliant because it was a good fit, with fresh faces and new ideas. In his free time, Kenny likes to fish, camp, ride his motorcycle, and go to buffet bars.

Matthew Hirthe

Hurricane Shutter Technician/Electrician

Matthew was born and raised in Milwaukee, Wisconsin. He moved to Jacksonville in August of 2016. Matthew was an electrician in Wisconsin and worked as a lead electrician at a different company here in Jacksonville before starting with Reliant. He was offered a position to start up, organize, and manage an electrical division within Reliant for Hurricane Shutters, Solar, and other electrical home protection services. He was very impressed with how much the company has grown and continues to grow. Matthew is consistently looking for new ways to grow in his career. In his free time, he enjoys spending time with friends and family either grilling or going to the beach. Matthew also enjoys time in his garage listening to music and working on home projects. Most of all, Matthew loves doing things for his fiance, Kensie, their daughter, Marlee, and their dog, Alvin.   

Mike Hirthe

Hurricane Shutter Technician

Mike Hirthe was born and raised in Milwaukee Wisconsin. He moved to Jacksonville Florida in September 2020 and currently resides in Atlantic Beach. Over the last 9 years, he has been in the construction industry. He enjoys Wisconsin sports, spending time with family and friends, and taking his dog Lincoln to the beach. Mike is greatly honored to be part of the Reliant family!

Dan Gusler

Hurricane Shutter Technician 

Dan grew up in a small town located directly in the middle of Illinois known as Peoria Heights. He started his trade of drywall taping in 2012. He worked for a few of the top-tier drywall companies in his area. After many hours put in with his pan and knife in hand, he became known as a drywall taper extraordinaire. Drywall is what led him to Jacksonville and Reliant. After working on the taping portion of the new office he was asked to join the Reliant team. Working on both the additional services and adding to his skill set on the shutter crew. He has found that the Reliant team is a great fit for himself. While not at work he enjoys making his three children roll their eyes at his dad jokes. A baseball fan that bleeds St Louis Cardinal red. He plays guitar and enjoys listening to his Allman Brothers and Beatles as loud as his stereo will allow. Also, an avid Batman fan who geekishly boasts of his 1000+ comic collection of Bat-books. Believe it or not, he also spends his weekends as a pro wrestler known as D*T*M Dan The Man!

Santiago Montes

Hurricane Shutter Technician 

Santiago (known around the office as Santi) is one of our very talented Hurricane Shutter installers. Santi is from Colombia but has been in Jacksonville for many years. He is an extremely hard worker, but that’s not the only thing that our customers love about him. Santi is one of the kindest people you could ever meet. Our clients love his chipper, go-getter attitude. When he’s on a job site, he’s almost always smiling.

Lenin Gonzales

Roof Repair Technician

Lenin was born and raised in Nicaragua and moved to Miami in 2004. He lived in Miami for 13 years where he first started his career in the roofing industry. In 2017, Lenin moved to Orange Park, Florida with his family. Lenin began working with Reliant Roofing in 2018, bringing to the company a vast experience of over 15 years in the field. What he likes about working for Reliant is the opportunity to grow and develop professionally, the welcoming environment, and the friendly and helpful staff. Also, he is very proud to work for a company that values customer satisfaction and he always strives to achieve great customer reviews. In his spare time, he enjoys spending time with his wife and his two sons, playing video games, and going on family road trips, but his favorite hobby is being a DJ.

Edgar Lopez

Roof Repair Technician

Edgar was born and grew up in Guatemala and moved to Miami in 2010. In 2012, he moved to Jacksonville. Before coming to Reliant, Edgar worked as a Gardener but didn’t like that career so he started working in roofing. Edgar came to Reliant because it was a great opportunity to improve his experience and knowledge. Outside of work, he likes spending time with his wife and son, going fishing, and visiting other family members.


Juliana Pantoja

Director of Production

Juliana was originally born in Colombia, but moved to the U.S. at a very young age. She grew up in Jacksonville and is fluent in both English and Spanish. Growing up Juliana helped her dad run his painting business and learned many useful skills that she utilizes today. She recently graduated from High school and is currently enrolled at FSCJ. When she is not working, Juliana is traveling. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.

Amanda Jackson

Production Associate

Amanda was born and raised in Jacksonville. Graduated from FSCJ with an Associates in General Education. She is newly married to her husband Mark, a US Army veteran. They have a German Shepherd rescue, Freya, named after the Norse goddess of love. In her free time, Amanda takes part in a viking reenactment living history organization called Sons of Loki. Her and her husband travel around the U.S. and set up camp at viking, celtic, medieval and renaissance festivals where they and their group educate people about the viking age, their weapons, and how they lived, worked, fought, etc. Her hobbies include bowling, volleyball, swimming and trying new foods. One day she saw a vibrant colored truck in her neighborhood that read Reliant Roofing. She witnessed the crews work ethic and communication between them and the Project Manager. The Project Manager gave her his card in case Amanda was interested in a new roof, but it was something else she wanted at that time. She said she wanted to be part of a great company that worked as a team and had great communication. She sent an email and got the job a few days later!

Her goal with the company is to make it her career, not just a job. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.

Juan Suarez

Production Associate

Juan was born in Colombia, South America, where he and his mom left when Juan was 8 months old to come to the United States. They first moved to Miami, then to New Jersey, and then settled in Jacksonville when Juan was 5. He is currently working on his AA at Florida State College at Jacksonville, majoring in Pharmacology. Before Reliant, Juan was a proud staff member of Home Depot where he worked for three years. During the last year at Home Depot, Juan picked up a temporary job at All-State in Data Entry. Juan really liked the office environment and working directly with computers and systems. He decided Juan wanted to look for a job similar to All-State. Juan heard about Reliant and how it is ever-expanding as well as how friendly and professional the staff were, so he knew wanted the position of Production Associate. In his free time, he loves to skateboard, along with several other activities such as outdoor sports, spending time with his dog, and working on his car.

Assessment Specialists

Ivan Rodriguez

Assessment Specialist

Ivan was born in Bogotá Colombia and moved to Jacksonville in 2001. Prior to Reliant, Ivan worked at VyStar Credit Union as a Relationship Specialist. He decided to join the team after hearing of our rapidly growing company and our commitment to providing premier customer service to the local community. In his free time, Ivan likes to hang out with his girlfriend and their dog, Zeus. He also enjoys watching soccer, basketball, and football, and going to Jaguars games.

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