The Building Protection and Energy Specialists.

Reliant is a highly specialized residential and commercial roofing, solar, and hurricane protection contractor in Jacksonville Fl. With this highly specialized focus, we have been able to create professional and high quality roofing solutions that lead to a tremendous customer experience. We have many years of experience proudly serving the Northeast Florida community with new roof installations, roofing repairs, roof replacements, solar panels, and hurricane shutters. For a customized, professional, and detailed quote, contact us at 904-657-0880.

At Reliant we believe it is every single customer’s right to be treated like royalty when they choose to work with us. Our philosophy is “People buy why you do it, not what you do”. This is why we focus on not only delivering a high quality finished product but also delivering the friendliest, easiest and most professional service you’ve ever experienced.

Our goal is for you to be so satisfied with our services, that you wish you could hire us for everything in your day to day life. That is the “why” behind our company.

Our Team


a photo of Cameron

Cameron Shouppe


Cameron was born and raised in the Jacksonville area. He graduated from the University of North Florida with a degree in Construction Management. As the Vice President of a major Jacksonville contracting company, he gained extensive experience in construction and renovation. It was through this experience that he met Sean. They realized there was a gap in the roofing industry, and saw the demand for a roofing company that offered a seamless experience and prided itself on professionalism.

Cameron believes in treating each customer with courtesy and respect. He knows that they have a choice when hiring a roofing company, and it’s his goal for his clients to be thrilled with their entire experience with Reliant Roofing. He aims to consistently deliver the highest level of expertise, customer service and value.

Cameron lives in Jacksonville with his wife Chelsey and their young daughter McKaelyn. He cherishes being a dad and enjoys spending time with his family on the water, boating and fishing. He’s also highly competitive and plays on the flag football league that he and Sean began.

a photo of Sean

Sean Shapiro


Sean grew up in South Florida and went to the University of Florida, where he majored in Real Estate. He’s honored to be a recent recipient of the Gator 100 Award, which honors UF Alumni’s fastest growing businesses. He has vast experience in real estate development and worked for one of the leading acquisition firms in Northeast Florida. Ever the entrepreneur, Sean’s first successful business was in residential renovations, and his business managed over 200 projects. Through this experience he met Cameron, and they decided it was time to fill a void in the roofing industry and begin a business that would provide premium quality and service.

It’s Sean’s goal to provide Reliant Roofing’s customers with the utmost in professionalism, from the first consultation all the way to the finished product. He strives daily to make Reliant Roofing the gold standard in the industry.

Sean and his wife Natalie, a teacher, live in Jacksonville Beach with their black lab. He enjoys spending time at the beach, boating and playing sports such as flag football, basketball and softball. He’s also a craft beer aficionado who can sometimes be found brewing his own batch.

Tim Conlan

Vice President of Commercial Operations

After graduating from the University of Florida with a Bachelor’s in Construction Management, Tim worked for a major Jacksonville general contractor for 27 years. During his time there, he served in several capacities including Estimator, Superintendent, Project Manager, Division Manager, VP of Operations, Chief Operating Officer, and Director of Talent and Training. He understands the general contracting world and what it takes to be successful from acquiring the work, to completing it. The Reliant team is very excited to have Tim’s knowledge and expertise, as he understands what general contractors demand from their partners and is able to create systems that will give us what we need to be successful in our projects.  In his spare time, Tim enjoys fishing, golfing, and spending time with his family!

a photo of Justin

Justin Alley

Vice President of General Operations

Justin was born and raised in Jacksonville and graduated from Florida State University with a degree in Marketing. Before his role as Client Manager, Justin worked as an Account Executive at a marketing agency. He brings with him a wealth of experience managing business relationships and finding creative solutions.

Justin is not your typical salesman, he focuses on educating his customers to make sure they are equipped to make the best decision when it comes to their roofing project. Justin builds a trusting relationship with his customers and makes himself available to ensure a quality experience from to start to finish. Justin, his wife Aubrey, and their dog, Roscoe, live in Ponte Vedra.

a picture of Camilo

Camilo Calle

Vice President of Residential Operations

Camilo is originally from Boston, but has recently relocated to Jacksonville. With 18 years of experience in the roofing industry, Camilo is a master roofer. Camilo is one of those guys that will never turn down a job, no matter how big or small, or how difficult the project is. He believes that the impossible is possible. Camilo’s can do attitude is what makes him the perfect fit as our head trainer and recruiter. At Reliant Roofing we look for liked minded individuals with drive and values over traditional training. Camilo finds those people and trains them to become a specialized skilled labor force for Reliant Roofing.

Camilo Calle is a NRCA Qualified Trainer.

Earners of the NRCA Qualified Trainer badge are professional trainers who facilitate learning through classroom, online, and hands-on training activities for roofing, waterproofing, and roof-mounted photovoltaic system installers. They also possess the focus, dedication and knowledge necessary to train new employees more efficiently, provide guidance to midlevel employees looking to further their careers and assist seasoned employees who are pursuing NRCA ProCertification.

Administrative Staff

Adrienne Menzies

Director of Public Relations and Marketing

Adrienne was born and raised in Tallahassee Florida but has spent the last seven years in Texas, Massachusetts, Colorado, and Alabama. She has a Bachelors’s in Business with an emphasis on Marketing and Graphic Design. Prior to her transition to Reliant, Adrienne was a top performer for a national digital marketing firm. She specialized in managing her client’s online business storefront across numerous major search engines. She’s photoshop and general adobe certified. Adrienne also has years of experience working with non-profit organizations and assisting in charity work, making her the perfect combination for a PR Director. After experiencing Reliant’s unique business practices and learning about their strong desire to improve the local community, Adrienne knew this was the company she had to be a part of.

Adrienne now lives in Vilano Beach with her dogs, Maggie and Finn. Her hobbies include fishing, cooking, baking, kayaking, traveling, and spending time with her Fiance, Tyler. Adrienne is honored to be a part of the Reliant family, and what they stand for as a company.

Kensie Brown

Billing Coordinator

Makensie is originally from St. Augustine but relocated to Jacksonville Beach with her family in 2000. She graduated from Fletcher High School, and until now, has spent a majority of her career in the customer service industry. This experience gave her deep appreciation for building customer relationships and providing quality service.

She currently resides in Atlantic Beach and spends a majority of her free time with family and friends. Makensie is honored to be a part of the Reliant Roofing family, and what they stand for as a company.

Client Management

Kim Simone

Residential Sales Manager

Kim grew up in Florida, but spent most of her adult life living in California.  She has a Masters Degree in Education and dedicated 18 years as an teacher in both California and Florida before joining Reliant Roofing.
Your first interaction at Reliant Roofing will likely be with Kim, and you can count on professionalism and courtesy. She believes that clients who are well informed are able to make the best decisions, and she works as a team with our client managers to ensure that Reliant customers are well-educated about our processes and services. Kim enjoys spending time outdoors and being a mom to her teenage daughter, Allison.

one of the team members of reliant roofing

Debbie Shapiro

Client Coordinator

Debbie was born in Miami, Florida and grew up in Fort Lauderdale. She has been a business owner/operator for over 20 years in the financial/business supply industries. Her decision to join Reliant Roofing was based on the desire to be apart of a company that prides itself on the highest level of professionalism and desire to change the perception and reputation of the roofing industry. But most importantly, she wanted the opportunity and pleasure to work along side her son and be part of his success. Debbie enjoys the beach, boating, and spending time with her son Sean, daughter-in-law, Natalie and Grand-dog Sadie!

Melissa photo

Melissa Widrig

Client Coordinator

Meet Melissa! She is our Solar and Shutter Client Coordinator. Melissa was born and raised in Jacksonville. She originally worked in the food industry, managing a few stores, and then moved into working at a Direct Mail House. In the 11 years she worked there, Melissa learned more than she could ever imagine. She started in the shipping department and quickly started to learn different positions in the company to educate herself on their processes. She worked in shipping, mailing list data, machine operation, shift supervision, all to better her education in customer service. In the end, Melissa was promoted to an Account Manager for some of the company’s top clients and worked side by side with the owner.

She made a decision to make a change in her life so that she could have more time with her family. During this time, she received an offer from our VP of Sales and Marketing, Barry, who knew Melissa from their time together in direct mail account management. Melissa decided to make the jump and come to Reliant, and we could not be more happy to have her.  She is married and will be celebrating 14 years with her husband. They have a 3-year-old son.

a photo of John

John Waugh

Client Manager

John was born and raised in Tallahassee, FL, and graduated from Florida State University with a degree in Finance and Real Estate. John’s path to the Reliant team is a unique one – he was a customer first. He always desired to work for a local company that focused on providing best-in-class customer service backed with a top-quality product. After experiencing Reliant’s unique business practices and learning about their strong desire to improve the local community, John knew this was the company he had to be a part of.

Prior to joining the Reliant Roofing team, John was a top performer in residential mortgage lending for over five years. His clients are very appreciative of his in-depth, advisory approach as it enables them to make the most informed decision for their roofing needs. Earning a client’s trust and maintaining an open line of communication from start to finish, is always his main objective.

John lives in Jacksonville with his wife Kristen, their two daughters, and their golden retriever, Doak. He loves spending time with his family and friends, being on the water, and playing football, golf and softball.

a picture of Craig

Craig Lammert

Client Manager

Craig was born and raised in Jacksonville, although he recently spent time in Gainesville and Atlanta prior to moving back to Jax. Before his role as a Client Manager, Craig worked as a Sales Associate for Southern Glazers. He brings with him a wealth of experience, managing sales and numerous client relations. He’s very passionate about customer service. When he witnessed the amount of focus, quality, and customer service that went into the daily efforts of the Reliant Team, he knew he wanted to join the family. Craig is not your typical salesman, he believes in focusing on customer service and ensuring that every client has a positive experience. Craig builds lasting relationships with his customers and makes them feel like royalty. Craig enjoys fishing, golf, watching football games, and spending time with his dog, Bubba.

an image of Drew Norman

Drew Norman

Client Manager

Drew is from Macclenny, Florida and lives there with his wife Tiffany, and their two beautiful children. Before coming to Reliant, he worked for the Baker County Sheriff’s office for 9 years and had promoted to the Rank of Sergeant. He also coached basketball for 14 years at Baker County High School. He runs a tight ship, making him perfect for his position. He decided to make a career change in order to spend more time with his family. After meeting with Cameron and Sean, he knew he had to be a part of the Reliant family. Drew is a sports enthusiast who enjoys the outdoors, hunting, fishing, football, and basketball.

Kevin Cates

Client Manager

Kevin was born in Tulsa, Oklahoma. He graduated from Florida State College of Jacksonville with a degree Network Systems Technology. Kevin has worked in various aspects of the construction industry for the last 23 years. He then became a carpenter by trade and owned a remodeling business for the last 13 years specializing in kitchen and bathroom remodeling, prior to making Reliant Roofing his new home. He decided to make the transition to Reliant after meeting with Sean and Cameron. He quickly learned that the way they run their business was in line with his own business and personal core beliefs.  He is a great addition to the team because Kevin enjoys meeting with new customers to talk about the construction industry and educating them on systems, practices, and new technology. In his spare time, Kevin enjoys fishing, camping, being on the water or outdoors, technology, online gaming, air-soft with his son, traveling and spending time with his family. He is married to his wife, Jennifer Cates. Together they have two boys, Nicholas and Luke, and their dog, Penny.

Michael Clark

Client Manager

Meet Michael Clark! He’s one of our Outside Client Managers. He was born and raised in Atlanta, GA, where he went to Georgia Southern University. He moved to Michigan for 6 years and had two daughters. During that time, he became a  “cash crop farmer,” specifically farming Frito Lay’s Potato Chips. Michael then moved back to Atlanta and began his career in the roofing industry. He moved to Jacksonville 9 months ago, at which point, he met his wife. Michael joined Reliant because he wanted to work with a well-known company where he could make a strong career that also included opportunities to grow. He’s a hard worker and excels at harnessing his skills with the power of our reputable brand. Outside of work, he enjoys surfing, fishing, hunting, going to church, and boating.

photo of reliant employee

Jessica Danisavage

Client Manager

Jessica is a native of Jacksonville and has been here her entire life with the exception of 5 years, which she lived and worked in New York City. She is a graduate of the University of North Florida, and while she graduated with a Bachelor of Science in Communications, she has a very diverse background. She spent her early years in the workforce doing corporate communications for Goldman Sachs and subsequently, worked in the non-profit sector during the remainder of her tenure in the North East. Prior to joining the Reliant team, she spent one and a half years working for another Florida based roofing company where she learned the ins and outs of the industry. She has combined her communications background with her roofing and construction knowledge to find her niche in the industry. Jessica joined the Reliant team because she desired to work for a company that had both a solid reputation and an outstanding track in customer service and quality experience. In her free time, she loves spending time with her son and doing anything that involves being outdoors.

Gabe Basart

Client Manager

Gabe Basart was born in Miami FL but was raised in St. Augustine. Prior to his transition to Reliant, he owned a home inspection company. Most recently, he worked with SunWire where he was a Commercial Project Manager. He worked throughout many states at multiple facilities. That being said, he reached a point in his life where he wanted to travel less. He was looking for an opportunity with a local, solid company that had good financial backing, as well as good name recognition. This is when he decided to join the Reliant family! In his spare time, Gabe enjoys being out on his boat, family time with his girlfriend and son, and bike riding through Jax beach.

Kevin Clement

Commercial Client Manager

Kevin was born and raised in Atlanta, GA, before attending college at Memphis State University. He has been in the commercial roofing industry since 1997. He has worked in various sectors, including sales at the local level, and national accounts throughout the lower 48 states. Kevin has also done project management, along with being a roofing and waterproofing consultant. He brings a world of experience to our commercial division. He decided to come to Reliant because of our commitment to quality and customer satisfaction.

Johann Bowman

Insurance Claims Coordinator

Johann was born and raised in Jacksonville Beach. He graduated from the University of North Florida, with a Bachelors’s in Political Science. Prior to his transition to Reliant, Johann was an Insurance Claims Adjuster for over 20 years. He came to Reliant for a chance to work with a company with an outstanding reputation. In his free time, he enjoys spending time with his family, playing tennis, and doing things out on the water.

Roofing, Solar, and Shutter Operations

a photo of Mario

Mario Chaves

Project Manager

Mario was born and raised in Bogota Colombia, and graduated from a technical school with an emphasis on Architecture. Mario moved to Jacksonville about 16 years ago. Prior to his transition to the Reliant family, he spent the last several years working on home renovations, specializing in carpentry. Mario loves facing new challenges and overcoming hurdles. He also values bringing the highest products and quality performance to his customers. When he was initially introduced to Reliant Roofing, for the first time in his career, he knew he could work for a company that he wouldn’t have to start at the bottom, but he would be apart of a work family and not just a job. After seeing the company morale and structure, he wanted to be apart of our team. He loves soccer, Formula 1 cars, and photography.

photo of Julian Castillo

Julian Castillo

Project Manager

Julian was born and raised Colombia, but has lived in Jacksonville since April 2002. While in Columbia, he was an Industrial Engineer. Prior to his transition to Reliant Roofing, he worked for a mortgage company doing Select Portfolio Servicing. He came to Reliant because he is constantly looking for more opportunities to educate himself and grow, since he strongly believes in trying to learn more every day. He knew that Reliant was the right company to continue with his dreams and already feels like part of the family. His favorite word is respect – he believes in respecting his company and his customers, every shingle time!

a picture of Michael Taborda

Michael Taborda

Quality Assurance Manager

Michael was born in Atlanta but was raised in both Atlanta and Medellin, Colombia. He decided to move back to the United States in 2011. He made his move to Jacksonville in 2015. He attended culinary school at Cordon Bleu and became a certified chef. He has traveled the world and worked in places like France and Spain as a chef for 7 years before he decided to make a career change. He came to the Reliant family because he loves the mentality behind the company. He didn’t feel like another employee, but he knew he would be part of a tight knit family the takes care of one another. His hobbies include soccer, weightlifting, cooking, traveling the world, going to the beach, watching movies, and collecting Star Wars figurines.

a reliant roofing team member photo

Geoff Sangle

Interior Repair Specialist

Geoff was born and raised in Jacksonville FL, but has worked all over South Florida though-out the years. Before coming to Reliant Roofing, Geoff worked for himself full time, while mastering many building and construction trades. He decided to work for Reliant Roofing because he had a personal relationship with the owners, Cameron and Sean. He knew that they are good people and run their company very professionally. Geoff is very particular and detailed oriented, and wouldn’t partner his work with just anyone, so we’re very lucky to have him. He understood that they have built a great work environment and an awesome team to work with. We all appreciate the kind of work he does and the attitude he carries while doing so. Geoff enjoys spending quality time with his kids. He also enjoys fishing, searching for shark’s teeth and sea shells at the beach, going swimming at the pool, boat rides on the river, and snorkeling. But his absolute favorite job is being a Dad!

Tyler Pate

Hurricane Shutter Installer

Tyler Pate was born and raised in Kansas City, Kansas, but has lived in Colorado, Missouri, Alabama in Florida. He has many years of experience in maintenance supervision, interior repair, HVAC, electrical, and plumbing. He decided to come to partner his skills with an upstanding company that values customer service and providing quality solutions. In his spare time, Tyler enjoys fishing, going to the beach, and spending time with his Fiance Adrienne, and their two dogs.

Carlos Vivas

Hurricane Shutter Installer

Carlos was born in San Juan, Puerto Rico. He came to Jacksonville in 2013 to experience a new life with his family. He came to Reliant because he wanted to work with a good company, with an opportunity to grow and learn. and as a worker to help my family grow as well. In his free time, Carlos likes to spend time with his family and wife, watch sports, and travel.

Sebastian Machado

Hurricane Shutter Installer

Sebastian Machado was born in Montevideo, Uruguay. Sebastian came to Jacksonville in 2016, with hopes of a better future and new opportunities in his life. He worked in construction and painting for 2 years, then 6 months working as a truck driver. He came to Reliant because of the opportunity. He wanted to be a part of a company where he could grow and put his skills to use. In his free time, he likes to spend time with his family and enjoys experiencing new things in life.

a picture of Felipe

Felipe Cuartas

Hurricane Shutter Installer

Felipe was born and raised in Colombia, and moved to Miami 7 years ago before making Jacksonville is home in 2012. Prior to his transition to the Reliant family, he spent the last several years working as a Team Lead Builder of the Assembly Dept at Sunesta Awnings and Outdoor Confort. He highly values bringing the highest product and quality performance to his customers. He knew Reliant was a great company and becoming a project manager at Reliant Roofing would be a big opportunity for him. After seeing the compant morale and structure, he knew he had to be apart of the team. He loves soccer, traveling, going to the movies, and spending time with his friends and family.

Marco Castaneda

Commercial Foreman

Marco is a Commercial Foreman for the Reliant staff! He was born in Medellin, Colombia but moved to Boston, MA at an early age and lived there for more than 20 years. He started his career with roofing at the young age of 15 as a summer job, then furthered his career right out of high school. He has been through years of apprenticeship programs and training to propel him to his current success. He recently relocated to southern Georgia to be close to his two children. When he is not working, his hobbies include boxing, working out, drawing, cooking and playing guitar.

a photo of Drew

Drew Thomas

Commercial Project Manager

Drew was born and raised in Charleston, SC where he joined the US Air Force and served as a Load-master on C-130’s. After his time in the service, he moved to Jacksonville and graduated from The University of North Florida with a Business degree. While in Jacksonville, he met his wife, Olivia. They’ve made this great city their home, and now have a son. Drew started his career with Reliant as an Assessment Specialist. He had such great success in this position that he received the National Roofing Alliance MVP Award. Drew’s continued success and skill have promoted him to a Commercial Project Manager position. When asked what he loves most about working with Reliant, he stated, “I’m a military veteran and I used to work in retail management, so switching to such a calm and quiet job has been a huge but rewarding change. Being able to be outside, enjoying the sunshine, standing on a roof overlooking the beach or the river is the best perk of the job. I get to spend most of my day appreciating our city. What more can someone ask for?” It’s not shocking that his favorite hobbies include scuba-diving and surfing. His positive attitude and friendly nature makes him the perfect fit for Reliant!

James Terault

Commercial Project Manager

James was born and raised in Western Massachusetts but relocated to Florida 15 years ago. Prior to joining the Reliant family, he started his career in the commercial roofing industry at the age of 16. Every year included learning new applications, methods, and most importantly, finding solutions to problems that others couldn’t. James decided to come to Reliant because he wanted to join a local company that has a solid reputation, demonstrates professionalism, produces quality work, and maintains a high focus on customer satisfaction. After reading reviews and learning Reliant is the top-rated local contractor, he knew he found the perfect fit. In his spare time, he enjoys spending time with his wife of 25 years, and their 2 dogs, Sophie and Charlie. I enjoy fishing, boating, camping and traveling.


Juliana Pantoja

Director of Production

Juliana was originally born in Colombia, but moved to the U.S. at a very young age. She grew up in Jacksonville and is fluent in both English and Spanish. Growing up Juliana helped her dad run his painting business and learned many useful skills that she utilizes today. She recently graduated from High school and is currently enrolled at FSCJ. When she is not working, Juliana is traveling. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.

Amanda Jackson

Production Associate

Amanda was born and raised in Jacksonville. Graduated from FSCJ with an Associates in General Education. She is newly married to her husband Mark, a US Army veteran. They have a German Shepherd rescue, Freya, named after the Norse goddess of love. In her free time, Amanda takes part in a viking reenactment living history organization called Sons of Loki. Her and her husband travel around the U.S. and set up camp at viking, celtic, medieval and renaissance festivals where they and their group educate people about the viking age, their weapons, and how they lived, worked, fought, etc. Her hobbies include bowling, volleyball, swimming and trying new foods. One day she saw a vibrant colored truck in her neighborhood that read Reliant Roofing. She witnessed the crews work ethic and communication between them and the Project Manager. The Project Manager gave her his card in case Amanda was interested in a new roof, but it was something else she wanted at that time. She said she wanted to be part of a great company that worked as a team and had great communication. She sent an email and got the job a few days later!

Her goal with the company is to make it her career, not just a job. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.

Assessment Specialists

reliant employee photo greg

Greg Urso

Assessment Specialists

Greg was born and raised in Scranton, Pennsylvania. With the privileged of being raised near his grandfather, Greg learned the art of carpentry. At the age of 19, he enlisted in the air force for the genuine desire to help our country. He completed 10 years in the Air force and moved to Jacksonville, FL in 2014.  Before coming to Reliant, Greg developed his own construction company which he successfully ran for 6 years. He decided to join Reliant because he watched the company grow through the years and valued the same core values the company takes pride in the industry. Greg loves Jujitsu, paddle boarding, grilling and anything outdoors.

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