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About Us2019-06-19T15:11:08-04:00

About Reliant Roofing, Inc.

Quality and Professionalism.
Every Shingle Time.

Reliant Roofing is a GAF Master Elite certified roofing contractor specializing in residential and commercial roofing and rapidly becoming the most trusted roofing company in North Florida. We provide residential and commercial new roof installations, roof repairs, roof replacements.

At Reliant Roofing we believe it is every single customer’s right to be treated like royalty when they choose to work with us. Our philosophy is “People buy why you do it, not what you do”. This is why we focus on not only delivering a high quality finished product but also delivering the friendliest, easiest and most professional service you’ve ever experienced.

Our goal is for you to be so satisfied with our services, that you wish you could hire us for everything in your day to day life. That is the “why” behind our company.

Image of the team members and vehicles at Reliant Roofing

Our Team

Executive 

a photo of Cameron

Cameron Shouppe

President

Cameron was born and raised in the Jacksonville area. He graduated from the University of North Florida with a degree in Construction Management. As the Vice President of a major Jacksonville contracting company, he gained extensive experience in construction and renovation. It was through this experience that he met Sean. They realized there was a gap in the roofing industry, and saw the demand for a roofing company that offered a seamless experience and prided itself on professionalism.

Cameron believes in treating each customer with courtesy and respect. He knows that they have a choice when hiring a roofing company, and it’s his goal for his clients to be thrilled with their entire experience with Reliant Roofing. He aims to consistently deliver the highest level of expertise, customer service and value.

Cameron lives in Jacksonville with his wife Chelsey and their young daughter McKaelyn. He cherishes being a dad and enjoys spending time with his family on the water, boating and fishing. He’s also highly competitive and plays on the flag football league that he and Sean began.

a photo of Sean

Sean Shapiro

CEO

Sean grew up in South Florida and went to the University of Florida, where he majored in Real Estate. He’s honored to be a recent recipient of the Gator 100 Award, which honors UF Alumni’s fastest growing businesses. He has vast experience in real estate development and worked for one of the leading acquisition firms in Northeast Florida. Ever the entrepreneur, Sean’s first successful business was in residential renovations, and his business managed over 200 projects. Through this experience he met Cameron, and they decided it was time to fill a void in the roofing industry and begin a business that would provide premium quality and service.

It’s Sean’s goal to provide Reliant Roofing’s customers with the utmost in professionalism, from the first consultation all the way to the finished product. He strives daily to make Reliant Roofing the gold standard in the industry.

Sean and his wife Natalie, a teacher, live in Jacksonville Beach with their black lab. He enjoys spending time at the beach, boating and playing sports such as flag football, basketball and softball. He’s also a craft beer aficionado who can sometimes be found brewing his own batch.

Production

a picture of Shannon

Shannon Zipoy

Director of Production

Shannon is originally from St. Louis, MO. She and her husband, Bill recently relocated to Jacksonville for a job opportunity for him & for better weather. Shannon has Masters Degree in Education and spent years teaching High School Social Studies & Special Education before she decided to start her own Organizing Business. Shannon brings her years of experience in managing a classroom and her own small business to Reliant Roofing and is excited to be a part of the continued growth of a successful business.
a photo of Amanda

Amanda Jackson

Production Associate

Amanda was born and raised in Jacksonville. Graduated from FSCJ with an Associates in General Education. She is newly married to her husband Mark, a US Army veteran. They have a German Shepherd rescue, Freya, named after the Norse goddess of love. In her free time, Amanda takes part in a viking reenactment living history organization called Sons of Loki. Her and her husband travel around the U.S. and set up camp at viking, celtic, medieval and renaissance festivals where they and their group educate people about the viking age, their weapons, and how they lived, worked, fought, etc. Her hobbies include bowling, volleyball, swimming and trying new foods. One day she saw a vibrant colored truck in her neighborhood that read Reliant Roofing. She witnessed the crews work ethic and communication between them and the Project Manager. The Project Manager gave her his card in case Amanda was interested in a new roof, but it was something else she wanted at that time. She said she wanted to be part of a great company that worked as a team and had great communication. She sent an email and got the job a few days later!

Her goal with the company is to make it her career, not just a job. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.

Client Management

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Justin Alley

Senior Client Manager

Justin was born and raised in Jacksonville and graduated from Florida State University with a degree in Marketing. Before his role as Client Manager, Justin worked as an Account Executive at a marketing agency. He brings with him a wealth of experience managing business relationships and finding creative solutions.

Justin is not your typical salesman, he focuses on educating his customers to make sure they are equipped to make the best decision when it comes to their roofing project. Justin builds a trusting relationship with his customers and makes himself available to ensure a quality experience from to start to finish. Justin, his wife Aubrey, and their dog, Roscoe, live in Ponte Vedra.

a picture of Kim

Kim Petrunic

Client Relations Manager

Kim grew up in Florida, but spent most of her adult life living in California.  She has a Masters Degree in Education and dedicated 18 years as an teacher in both California and Florida before joining Reliant Roofing.
Your first interaction at Reliant Roofing will likely be with Kim, and you can count on professionalism and courtesy. She believes that clients who are well informed are able to make the best decisions, and she works as a team with our client managers to ensure that Reliant customers are well-educated about our processes and services. Kim enjoys spending time outdoors and being a mom to her teenage daughter, Allison.

one of the team members of reliant roofing

Debbie Shapiro

Client Coordinator

Debbie was born in Miami, Florida and grew up in Fort Lauderdale. She has been a business owner/operator for over 20 years in the financial/business supply industries. Her decision to join Reliant Roofing was based on the desire to be apart of a company that prides itself on the highest level of professionalism and desire to change the perception and reputation of the roofing industry. But most importantly, she wanted the opportunity and pleasure to work along side her son and be part of his success. Debbie enjoys the beach, boating, and spending time with her son Sean, daughter-in-law, Natalie and Grand-dog Sadie!

a photo of John

John Waugh

Client Manager

John was born and raised in Tallahassee, FL and graduated from Florida State University with a degree in Finance and Real Estate. John’s path to the Reliant team is a unique one – he was a customer first. He always desired to work for a local company that focused on providing best-in-class customer service backed with a top quality product. After experiencing Reliant’s unique business practices and learning about their strong desire to improve the local community, John knew this was the company he had to be a part of.

Prior to joining the Reliant Roofing team, John was a top performer in residential mortgage lending for over five years. His clients are very appreciative of his in-depth, advisory approach as it enables them to make the most informed decision for their roofing needs. Earning client’s trust and maintaining an open line of communication from start to finish, is always his main objective.

John lives in Jacksonville with his wife Kristen, their young daughter Taylor and their golden retriever, Doak. He loves spending time with his family and friends, being on the water, and playing football, golf and softball.

a picture of Craig

Craig Lammert

Client Manager

Craig was born and raised in Jacksonville, although he recently spent time in Gainesville and Atlanta prior to moving back to Jax. Before his role as a Client Manager, Craig worked as a Sales Associate for Southern Glazers. He brings with him a wealth of experience, managing sales and numerous client relations. He’s very passionate about customer service. When he witnessed the amount of focus, quality, and customer service that went into the daily efforts of the Reliant Team, he knew he wanted to join the family. Craig is not your typical salesman, he believes in focusing on customer service and ensuring that every client has a positive experience. Craig builds lasting relationships with his customers and makes them feel like royalty. Craig enjoys fishing, golf, watching football games, and spending time with his dog, Bubba.

Kevin Cates

Client Manager

Kevin was born in Tulsa, Oklahoma. He graduated from Florida State College of Jacksonville with a degree Network Systems Technology. Kevin has worked in various aspects of the construction industry for the last 23 years. He then became a carpenter by trade and owned a remodeling business for the last 13 years specializing in kitchen and bathroom remodeling, prior to making Reliant Roofing his new home. He decided to make the transition to Reliant after meeting with Sean and Cameron. He quickly learned that the way they run their business was in line with his own business and personal core beliefs.  He is a great addition to the team because Kevin enjoys meeting with new customers to talk about the construction industry and educating them on systems, practices, and new technology. In his spare time, Kevin enjoys fishing, camping, being on the water or outdoors, technology, online gaming, air-soft with his son, traveling and spending time with his family. He is married to his wife, Jennifer Cates. Together they have two boys, Nicholas and Luke, and their dog, Penny.

an image of Drew Norman

Drew Norman

Client Manager

Drew is from Macclenny, Florida and lives there with his wife Tiffany, and their two beautiful children. Before coming to Reliant, he worked for the Baker County Sheriff’s office for 9 years and had promoted to the Rank of Sergeant. He also coached basketball for 14 years at Baker County High School. He runs a tight ship, making him perfect for his position. He decided to make a career change in order to spend more time with his family. After meeting with Cameron and Sean, he knew he had to be a part of the Reliant family. Drew is a sports enthusiast who enjoys the outdoors, hunting, fishing, football, and basketball.

photo of reliant roofing employee

Brent Durban

Construction Specialties Manager

Brent is a Jacksonville native that grew up around the construction industry. While attending the University of Florida, he worked for W.W. Gay Mechanical. After graduation, he had the opportunity to work with a small local insurance agency that specialized in construction accounts. Over the past 6 years Brent has worked with a small boutique agency, a larger local company, and a well-known national brokerage. Brent had the pleasure of assisting Sean & Cameron with their insurance programs. It didn’t take long to realize Reliant was a cut above most contractors. He couldn’t resist joining the team when given the opportunity to help run Reliant’s Hurricane protection department. Brent’s rare construction and insurance background make him uniquely qualified to help home-owners and businesses protect their property. Having personal experience working directly with insurance carriers, claims departments, and seeing how troublesome the process can be, he understands the importance of proactively preventing storm damage. In his spare time you can find Brent at the gym, playing sports, at the beach or watching Gator sports.

Administrative Staff

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Adrienne Menzies

Director of Public Relations

Adrienne was born and raised in Tallahassee Florida, but has spent the last seven years in Texas, Massachusetts, Colorado, and Alabama. She has a Bachelors in Business with an emphasis on Marketing and Graphic Design. Prior to her transition to Reliant, Adrienne was a top performer for a national digital marketing firm. She specialized in managing her client’s online business storefront across numerous major search engines. She’s photoshop and general adobe certified. Adrienne also has years of experience working with non-profit organizations and assisting in charity work, making her the perfect combination for a PR Director. After experiencing Reliant’s unique business practices and learning about their strong desire to improve the local community, Adrienne knew this was the company she had to be a part of.

Adrienne now lives in Riverside Jacksonville with her three dogs, Maggie, Finn, and Piper. Her hobbies include fishing, cooking, baking, kayaking, traveling, and spending time with her boyfriend. Adrienne is honored to be a part of the Reliant Roofing family, and what they stand for as a company.

a picture of Juliana

Juliana Pantoja

Human Resources Manager

Juliana was originally born in Colombia, but moved to the U.S. at a very young age. She grew up in Jacksonville and is fluent in both English and Spanish. Growing up Juliana helped her dad run his painting business and learned many useful skills that she utilizes today. She recently graduated from High school and is currently enrolled at FSCJ. When she is not working, Juliana is traveling. With her outstanding organization skills and efficiency, she is excited and eager to help the company grow and succeed.
a photo of Kensie

Kensie Brown

Billing Coordinator

Makensie is originally from St. Augustine but relocated to Jacksonville Beach with her family in 2000. She graduated from Fletcher High School, and until now, has spent a majority of her career in the customer service industry. This experience gave her deep appreciation for building customer relationships and providing quality service.

She currently resides in Atlantic Beach and spends a majority of her free time with family and friends. Makensie is honored to be a part of the Reliant Roofing family, and what they stand for as a company.

Assessment Specialists

a photo of Drew

Drew Thomas

Assessment Specialist

Drew was born and raised in Charleston, SC where he joined the US Air Force and served as a Load-master on C-130’s. After his time in the service, he moved to Jacksonville and graduated from The University of North Florida with a Business degree. While in Jacksonville, he met his wife, Olivia. They’ve made this great city their home, and now have a son. When asked what he loves most about working with Reliant, he stated, “I’m a military veteran and I used to work in retail management, so switching to such a calm and quiet job has been a huge but rewarding change. Being able to be outside, enjoying the sunshine, standing on a roof overlooking the beach or the river is the best perk of the job. I get to spend most of my day appreciating our city. What more can someone ask for?” It’s not shocking that his favorite hobbies include scuba-diving and surfing. He’s positive attitude and friendly nature makes him the perfect fit for Reliant!

Roofing Operations

a picture of Camilo

Camilo Calle

Director of Roofing Operations

Camilo is originally from Boston, but has recently relocated to Jacksonville. With 18 years of experience in the roofing industry, Camilo is a master roofer. Camilo is one of those guys that will never turn down a job, no matter how big or small, or how difficult the project is. He believes that the impossible is possible. Camilo’s can do attitude is what makes him the perfect fit as our head trainer and recruiter. At Reliant Roofing we look for liked minded individuals with drive and values over traditional training. Camilo finds those people and trains them to become a specialized skilled labor force for Reliant Roofing.

Camilo Calle is a NRCA Qualified Trainer.

Earners of the NRCA Qualified Trainer badge are professional trainers who facilitate learning through classroom, online, and hands-on training activities for roofing, waterproofing, and roof-mounted photovoltaic system installers. They also possess the focus, dedication and knowledge necessary to train new employees more efficiently, provide guidance to midlevel employees looking to further their careers and assist seasoned employees who are pursuing NRCA ProCertification.

a photo of Mario

Mario Chaves

Project Manager

Mario was born and raised in Bogota Colombia, and graduated from a technical school with an emphasis on Architecture. Mario moved to Jacksonville about 16 years ago. Prior to his transition to the Reliant family, he spent the last several years working on home renovations, specializing in carpentry. Mario loves facing new challenges and overcoming hurdles. He also values bringing the highest products and quality performance to his customers. When he was initially introduced to Reliant Roofing, for the first time in his career, he knew he could work for a company that he wouldn’t have to start at the bottom, but he would be apart of a work family and not just a job. After seeing the company morale and structure, he wanted to be apart of our team. He loves soccer, Formula 1 cars, and photography.

a picture of Felipe

Felipe Cuartas

Project Manager

Felipe was born and raised in Colombia, and moved to Miami 7 years ago before making Jacksonville is home in 2012. Prior to his transition to the Reliant family, he spent the last several years working as a Team Lead Builder of the Assembly Dept at Sunesta Awnings and Outdoor Confort. He highly values bringing the highest product and quality performance to his customers. He knew Reliant was a great company and becoming a project manager at Reliant Roofing would be a big opportunity for him. After seeing the compant morale and structure, he knew he had to be apart of the team. He loves soccer, traveling, going to the movies, and spending time with his friends and family.

a photo of reliant roofing team member

Hector Aranda

Project Manager